Fidelity Indicators
1.1 Timely Engagement and Planning
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.2 Led by Youth and Families
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.3 Driven by Strengths
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.4 Needs Driven
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.5 Individualized
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.6 Use of Natural and Community Supports
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.7 Culturally Respectful and Relevant
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.8 High-Quality Team Planning and Problem Solving
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.9 Outcomes Based Process
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.10 Persistence
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.11 Intentional Transitions
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Expected Outcomes
2.1 Child/Youth and Family Satisfaction
Policies and procedures are in place to record and evaluate children, youth, and parent satisfaction with their Wraparound experience.
Description of Practice, Name of Supporting Documentation and Page #:
2.2 Improved School Functioning
Policies and procedures are in place to record and evaluate school attendance and performance.
Description of Practice, Name of Supporting Documentation and Page #:
2.3 Improved Functioning in the Community
Policies and procedures are in place to record and evaluate youth utilization of emergency medical services, frequency of contact with law enforcement, and engagement and community activities.
Description of Practice, Name of Supporting Documentation and Page #:
2.4 Improved Interpersonal Functioning
Policies and procedures are in place to record and evaluate the interpersonal functioning of families.
Description of Practice, Name of Supporting Documentation and Page #:
2.5 Increased Caregiver Confidence
Policies and procedures are in place to record and evaluate the caregiver’s confidence in their abilities and connectedness to resources in their community.
Description of Practice, Name of Supporting Documentation and Page #:
2.6 Stable and Least Restrictive Living Environment
Policies and procedures are in place to record and evaluate the frequency of and types of placement changes when they occur.
Description of Practice, Name of Supporting Documentation and Page #:
2.7 Positive Exit from Wraparound
Policies and procedures are in place to record and evaluate when and why families exit Wraparound.
Description of Practice, Name of Supporting Documentation and Page #:
Engagement
3.1 Orientation
Procedures Ensure:
The explanation minimally includes:
Description of Practice, Name of Supporting Documentation and Page #:
3.2 Crisis Stabilization
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
3.3 Strengths, Needs, Culture and Vision Discovery
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
3.4 Engage All Team Members
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
3.5 Arrange Meeting Logistics
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Plan Development
4.1 Develop and Document Team Agreements, Additional Strengths, and Team Mission
Procedures Ensure: Before the Wraparound plan of care is developed:
Description of Practice, Name of Supporting Documentation and Page #:
4.2 Describe and Prioritize Needs, Develop Goals, and Assign Strategies
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
4.3 Develop an Individualized Child/Youth and Family Plan
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
4.4 Develop a Safety Plan
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Implementation
5.1 Implement The Plan of Care
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
5.2 Review and Update The Plan of Care
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
5.3 Build Supports While Maintaining Team Cohesiveness and Trust
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Transition
6.1 Develop a Transition Plan
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
6.2 Develop a Post-Transition Safety Plan
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
6.3 Create a Commencement and Celebrate Success
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Wraparound Program and Community Leadership
7.1 Youth and Family as Key Decision-Makers
Procedures Ensure:
Families must be provided opportunities to participate in the decision making regarding:
Description of Practice, Name of Supporting Documentation and Page #:
7.2 Community Leadership Team
County Procedures Ensure :
Provider Procedures Ensure :
Description of Practice, Name of Supporting Documentation and Page #:
7.3 Eligibility and Equal Access
County Procedures Ensure:
Provider Procedures Ensure :
Description of Practice, Name of Supporting Documentation and Page #:
Fiscal
8.1 Funding Supports High-Fidelity Wraparound
Contracts outline rates that reflect the inclusion of:
Selected Option:
Description of Practice, Name of Supporting Documentation and Page #:
8.2 Equitable Funding Across System Partners
County Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
8.3 Cost Savings are Reinvested
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
8.4 Availability, Access, and Approval of Flex Funds
Procedures Ensure:
Selected Option:
Description of Practice, Name of Supporting Documentation and Page #:
8.5 Collaborative Oversight of Flex Funds
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
8.6 Funding Sources and Program Requirements do not Limit Flex Funds
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Workforce Development and Human Resource
9.1 Culturally Responsive Workforce
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
9.2 Flexible and Creative Work Environment
Leadership (including managers and supervisors) are committed to and have specific processes or structures in place to promote staff creativity and flexibility in providing services and meeting families’ needs:
Description of Practice, Name of Supporting Documentation and Page #:
9.3 Hiring, Performance Evaluation, and Job Descriptions
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
9.4 Workforce Stability
Human resources management in the organization has implemented strategies and processes that result in the maintenance of a stable workforce which minimally include:
Description of Practice, Name of Supporting Documentation and Page #:
9.5 High-Fidelity Training Plan
Procedures Ensure:
Select Option:
Description of Practice, Name of Supporting Documentation and Page #:
9.6 Community-Based Training Program
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
9.7 Coaching and Supervision
Procedures Ensure: All staff are provided with ongoing coaching that minimally covers values, skills, and knowledge related to Wraparound principles, phases and activities, and the effective use of flex funds to meet a family’s needs.
Description of Practice, Name of Supporting Documentation and Page #:
Utility-Focused Data and Outcomes Processes
10.1 Systematic Evaluation Process
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
10.2 Evaluation Metrics & Outcomes
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
10.3 Informed Program Practice
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Date Started: May 3, 2024
Date Submitted: May 3, 2024
Certification Status: Under Review
Fidelity Indicators
1.1 Timely Engagement and Planning
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.2 Led by Youth and Families
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.3 Driven by Strengths
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.4 Needs Driven
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.5 Individualized
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.6 Use of Natural and Community Supports
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.7 Culturally Respectful and Relevant
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.8 High-Quality Team Planning and Problem Solving
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.9 Outcomes Based Process
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.10 Persistence
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.11 Intentional Transitions
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Expected Outcomes
2.1 Child/Youth and Family Satisfaction
Policies and procedures are in place to record and evaluate children, youth, and parent satisfaction with their Wraparound experience.
Description of Practice, Name of Supporting Documentation and Page #:
2.2 Improved School Functioning
Policies and procedures are in place to record and evaluate school attendance and performance.
Description of Practice, Name of Supporting Documentation and Page #:
2.3 Improved Functioning in the Community
Policies and procedures are in place to record and evaluate youth utilization of emergency medical services, frequency of contact with law enforcement, and engagement and community activities.
Description of Practice, Name of Supporting Documentation and Page #:
2.4 Improved Interpersonal Functioning
Policies and procedures are in place to record and evaluate the interpersonal functioning of families.
Description of Practice, Name of Supporting Documentation and Page #:
2.5 Increased Caregiver Confidence
Policies and procedures are in place to record and evaluate the caregiver’s confidence in their abilities and connectedness to resources in their community.
Description of Practice, Name of Supporting Documentation and Page #:
2.6 Stable and Least Restrictive Living Environment
Policies and procedures are in place to record and evaluate the frequency of and types of placement changes when they occur.
Description of Practice, Name of Supporting Documentation and Page #:
2.7 Positive Exit from Wraparound
Policies and procedures are in place to record and evaluate when and why families exit Wraparound.
Description of Practice, Name of Supporting Documentation and Page #:
Engagement
3.1 Orientation
Procedures Ensure:
The explanation minimally includes:
Description of Practice, Name of Supporting Documentation and Page #:
3.2 Crisis Stabilization
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
3.3 Strengths, Needs, Culture and Vision Discovery
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
3.4 Engage All Team Members
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
3.5 Arrange Meeting Logistics
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Plan Development
4.1 Develop and Document Team Agreements, Additional Strengths, and Team Mission
Procedures Ensure: Before the Wraparound plan of care is developed:
Description of Practice, Name of Supporting Documentation and Page #:
4.2 Describe and Prioritize Needs, Develop Goals, and Assign Strategies
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
4.3 Develop an Individualized Child/Youth and Family Plan
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
4.4 Develop a Safety Plan
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Implementation
5.1 Implement The Plan of Care
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
5.2 Review and Update The Plan of Care
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
5.3 Build Supports While Maintaining Team Cohesiveness and Trust
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Transition
6.1 Develop a Transition Plan
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
6.2 Develop a Post-Transition Safety Plan
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
6.3 Create a Commencement and Celebrate Success
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Wraparound Program and Community Leadership
7.1 Youth and Family as Key Decision-Makers
Procedures Ensure:
Families must be provided opportunities to participate in the decision making regarding:
Description of Practice, Name of Supporting Documentation and Page #:
7.2 Community Leadership Team
County Procedures Ensure :
Provider Procedures Ensure :
Description of Practice, Name of Supporting Documentation and Page #:
7.3 Eligibility and Equal Access
County Procedures Ensure:
Provider Procedures Ensure :
Description of Practice, Name of Supporting Documentation and Page #:
Fiscal
8.1 Funding Supports High-Fidelity Wraparound
Contracts outline rates that reflect the inclusion of:
Selected Option:
Description of Practice, Name of Supporting Documentation and Page #:
8.2 Equitable Funding Across System Partners
County Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
8.3 Cost Savings are Reinvested
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
8.4 Availability, Access, and Approval of Flex Funds
Procedures Ensure:
Selected Option:
Description of Practice, Name of Supporting Documentation and Page #:
8.5 Collaborative Oversight of Flex Funds
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
8.6 Funding Sources and Program Requirements do not Limit Flex Funds
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Workforce Development and Human Resource
9.1 Culturally Responsive Workforce
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
9.2 Flexible and Creative Work Environment
Leadership (including managers and supervisors) are committed to and have specific processes or structures in place to promote staff creativity and flexibility in providing services and meeting families’ needs:
Description of Practice, Name of Supporting Documentation and Page #:
9.3 Hiring, Performance Evaluation, and Job Descriptions
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
9.4 Workforce Stability
Human resources management in the organization has implemented strategies and processes that result in the maintenance of a stable workforce which minimally include:
Description of Practice, Name of Supporting Documentation and Page #:
9.5 High-Fidelity Training Plan
Procedures Ensure:
Select Option:
Description of Practice, Name of Supporting Documentation and Page #:
9.6 Community-Based Training Program
Procedures Ensure: Youth and families (with current or former Wraparound participation) are included as a part of the training team to deliver required Wraparound trainings.
Description of Practice, Name of Supporting Documentation and Page #:
9.7 Coaching and Supervision
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Utility-Focused Data and Outcomes Processes
10.1 Systematic Evaluation Process
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
10.2 Evaluation Metrics & Outcomes
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
10.3 Informed Program Practice
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Date Started: May 7, 2024
Date Submitted: May 7, 2024
Certification Status: Under Review
Fidelity Indicators
1.1 Timely Engagement and Planning
Procedures Ensure: First contact with families is made within 10 calendar days of referral
Description of Practice, Name of Supporting Documentation and Page #:
1.1
1.2 Led by Youth and Families
Procedures Ensure: Elicitation and use of families’ perspectives (including Family Vision and Team Mission statements)
Description of Practice, Name of Supporting Documentation and Page #:
1.2
1.3 Driven by Strengths
Procedures Ensure: A strengths inventory is developed and updated for every member of the team, includes other resources in the family’s local community, and is posted at Team Meetings.
Description of Practice, Name of Supporting Documentation and Page #:
1.3
1.4 Needs Driven
Procedures Ensure: Underlying needs are identified and prioritized before goals and strategies are established for the child, youth, and family.
Description of Practice, Name of Supporting Documentation and Page #:
1.4
1.5 Individualized
Procedures Ensure: Forms/documentation allow for sufficient flexibility in creating individualized plans for each child/youth and family.
Description of Practice, Name of Supporting Documentation and Page #:
1.5
1.6 Use of Natural and Community Supports
Procedures Ensure: A natural and community supports inventory is developed and updated for every family.
Description of Practice, Name of Supporting Documentation and Page #:
1.6
1.7 Culturally Respectful and Relevant
Procedures Ensure: A strengths, needs, culture discovery is completed before the Wraparound plan of care is developed and is clearly documented in the child or youth’s case file
Description of Practice, Name of Supporting Documentation and Page #:
1.7
1.8 High-Quality Team Planning and Problem Solving
Procedures Ensure: Team agreements are created for each CFT and documented in the youth’s file.
Description of Practice, Name of Supporting Documentation and Page #:
1.8
1.9 Outcomes Based Process
Procedures Ensure: The Wraparound plan of care includes specific, measurable, strategies, and action items with timeframes.
Description of Practice, Name of Supporting Documentation and Page #:
1.9
1.10 Persistence
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.10
1.11 Intentional Transitions
Procedures Ensure: Teams are able to provide adequate transitions and families do not experience sudden loss of services due to adverse events or due to administrative requirements.
Description of Practice, Name of Supporting Documentation and Page #:
1.11
Expected Outcomes
2.1 Child/Youth and Family Satisfaction
Policies and procedures are in place to record and evaluate children, youth, and parent satisfaction with their Wraparound experience. Yes
Description of Practice, Name of Supporting Documentation and Page #:
2.1
2.2 Improved School Functioning
Policies and procedures are in place to record and evaluate school attendance and performance. Yes
Description of Practice, Name of Supporting Documentation and Page #:
2.2
2.3 Improved Functioning in the Community
Policies and procedures are in place to record and evaluate youth utilization of emergency medical services, frequency of contact with law enforcement, and engagement and community activities. Yes
Description of Practice, Name of Supporting Documentation and Page #:
2.3
2.4 Improved Interpersonal Functioning
Policies and procedures are in place to record and evaluate the interpersonal functioning of families. Yes
Description of Practice, Name of Supporting Documentation and Page #:
2.4
2.5 Increased Caregiver Confidence
Policies and procedures are in place to record and evaluate the caregiver’s confidence in their abilities and connectedness to resources in their community. Yes
Description of Practice, Name of Supporting Documentation and Page #:
2.5
2.6 Stable and Least Restrictive Living Environment
Policies and procedures are in place to record and evaluate the frequency of and types of placement changes when they occur. Yes
Description of Practice, Name of Supporting Documentation and Page #:
2.6
2.7 Positive Exit from Wraparound
Policies and procedures are in place to record and evaluate when and why families exit Wraparound. Yes
Description of Practice, Name of Supporting Documentation and Page #:
2.7
Engagement
3.1 Orientation
Procedures Ensure: The Wraparound process is fully explained to every family
The explanation minimally includes: an overview of the principles and phases
Description of Practice, Name of Supporting Documentation and Page #:
3.1
3.2 Crisis Stabilization
Procedures Ensure: Initial crisis and safety concerns are discussed during engagement. If pressing concerns are brought forward, the team develops an immediate crisis response plan which is provided to the family and is documented in the chart.
Description of Practice, Name of Supporting Documentation and Page #:
3.2
3.3 Strengths, Needs, Culture and Vision Discovery
Procedures Ensure: A Family Vision is completed with every family and documented in the child or youth’s chart during the engagement phase.
Description of Practice, Name of Supporting Documentation and Page #:
3.3
3.4 Engage All Team Members
Procedures Ensure: A natural supports inventory is completed with all children, youth, and families and is documented in the child or youth’s case file.
Description of Practice, Name of Supporting Documentation and Page #:
3.4
3.5 Arrange Meeting Logistics
Procedures Ensure: Staff are flexible in working hours and scheduling meeting times and locations to accommodate family and CFT needs.
Description of Practice, Name of Supporting Documentation and Page #:
3.5
Plan Development
4.1 Develop and Document Team Agreements, Additional Strengths, and Team Mission
Procedures Ensure: Before the Wraparound plan of care is developed: team agreements
Description of Practice, Name of Supporting Documentation and Page #:
4.1
4.2 Describe and Prioritize Needs, Develop Goals, and Assign Strategies
Procedures Ensure: Before the Wraparound plan of care is developed, underlying needs are identified and prioritized for each family and are documented in the child or youth’s file.
Description of Practice, Name of Supporting Documentation and Page #:
4.2
4.3 Develop an Individualized Child/Youth and Family Plan
Procedures Ensure: Facilitators receive ongoing training and coaching to engage the team in a planning process that elicits multiple perspectives, builds trust and shared vision, and demonstrates the Wraparound principles.
Description of Practice, Name of Supporting Documentation and Page #:
4.3
4.4 Develop a Safety Plan
Procedures Ensure: An individualized safety plan is documented in the child or youth’s file, which identifies potential safety, high risk and crisis situations with proactive and reactive crisis management strategies chosen by the family members and including who should be called for support 24/7.
Description of Practice, Name of Supporting Documentation and Page #:
4.4
Implementation
5.1 Implement The Plan of Care
Procedures Ensure: The facilitator leads the team to review strategies and action items at Team Meetings (e.g., use of meeting agendas and meeting minutes that address action item completion and document progress), track individual assignments, check-in to support meeting timelines and deliverables, and adjust strategies and action items as needed.
Description of Practice, Name of Supporting Documentation and Page #:
5.1
5.2 Review and Update The Plan of Care
Procedures Ensure: The facilitator uses feedback from the review of strategies and action items at Team Meetings to lead the team to review the Wraparound plan of care continually and assess progress and effectiveness of strategies.
Description of Practice, Name of Supporting Documentation and Page #:
5.2
5.3 Build Supports While Maintaining Team Cohesiveness and Trust
Procedures Ensure: Team agreements are utilized, reviewed regularly, and present at Team Meetings.
Description of Practice, Name of Supporting Documentation and Page #:
5.3
Transition
6.1 Develop a Transition Plan
Procedures Ensure: The facilitator leads the team in identifying when the child or youth and family are ready for transition based on benchmarks and indicators that the team has been monitoring and adapting throughout the Wraparound process.
Description of Practice, Name of Supporting Documentation and Page #:
6.1
6.2 Develop a Post-Transition Safety Plan
Procedures Ensure: The individualized safety plan is updated to reflect transition, or a new transition safety plan is completed, and documented in the child or youth’s file, which identifies potential crisis situations that may occur after transition and includes proactive and reactive crisis management strategies that maximize use of natural support and that are chosen by the family.
Description of Practice, Name of Supporting Documentation and Page #:
6.2
6.3 Create a Commencement and Celebrate Success
Procedures Ensure: Transitions out of the Wraparound process are celebrated according to the family’s culture, values, and preferences.
Description of Practice, Name of Supporting Documentation and Page #:
6.3
Wraparound Program and Community Leadership
7.1 Youth and Family as Key Decision-Makers
Procedures Ensure: The local Community Leadership Team (which may include the Interagency Leadership Team) at the county level and the organizational leadership of the service delivery level (either contracted community-based organizations or county-implemented services) has mechanisms in place for families to participate in decisions regarding local Wraparound implementation
Families must be provided opportunities to participate in the decision making regarding: Service planning and implementation
Description of Practice, Name of Supporting Documentation and Page #:
7.1
7.2 Community Leadership Team
County Procedures Ensure : There is an established Community Leadership Team with defined membership and purpose to share decision-making and ensure the Wraparound standards are met at the organizational and systems level.
Provider Procedures Ensure : There is an identified representative who actively participates on the Community Leadership Team
Description of Practice, Name of Supporting Documentation and Page #:
7.2
7.3 Eligibility and Equal Access
County Procedures Ensure: Minimum service eligibility criteria are clear and supports equity in access to services.
Provider Procedures Ensure : Youth that meet established eligibility criteria are able to receive services and are not excluded based on the severity or nature of their needs.
Description of Practice, Name of Supporting Documentation and Page #:
7.3
Fiscal
8.1 Funding Supports High-Fidelity Wraparound
Contracts outline rates that reflect the inclusion of: The designated SOC departmental management and the Wraparound provider organization(s) negotiate program expectations and budgets that meet the California Wraparound Standards, reflecting the full costs of high-quality, high-fidelity direct services and supports, plus the administration required to produce positive outcomes for families referred for Wraparound.
Selected Option:
Description of Practice, Name of Supporting Documentation and Page #:
8.1
8.2 Equitable Funding Across System Partners
County Procedures Ensure: A system is in place for identifying federal, state, local or private resources that are potentially available across the Children’s System of Care
Description of Practice, Name of Supporting Documentation and Page #:
8.2
8.3 Cost Savings are Reinvested
Procedures Ensure: The process for identification and reinvestment of wraparound savings is documented, followed, and transparently communicated to the community and stakeholders.
Description of Practice, Name of Supporting Documentation and Page #:
8.3
8.4 Availability, Access, and Approval of Flex Funds
Procedures Ensure: Flexible funds are available and included as a part of the funding plan for Wraparound Processes to access and manage flexible funds are articulated that minimally include:
Selected Option: Timely access for families that meet urgent needs
Description of Practice, Name of Supporting Documentation and Page #:
8.4
8.5 Collaborative Oversight of Flex Funds
Procedures Ensure: Flex fund use and availability is documented and transparently communicated to funders and providers, including information regarding the amount, purpose and CFT recommendation of the request.
Description of Practice, Name of Supporting Documentation and Page #:
8.5
8.6 Funding Sources and Program Requirements do not Limit Flex Funds
Procedures Ensure: Flex funds and program resources are funded by the blending and braiding of available system of care funding to ensure their availability
Description of Practice, Name of Supporting Documentation and Page #:
8.6
Workforce Development and Human Resource
9.1 Culturally Responsive Workforce
Procedures Ensure: The demographic composition of the population served is monitored and processes are in place to recruit/hire staff according to population needs
Description of Practice, Name of Supporting Documentation and Page #:
9.1
9.2 Flexible and Creative Work Environment
Leadership (including managers and supervisors) are committed to and have specific processes or structures in place to promote staff creativity and flexibility in providing services and meeting families’ needs: Program quality and improvement
Description of Practice, Name of Supporting Documentation and Page #:
9.2
9.3 Hiring, Performance Evaluation, and Job Descriptions
Procedures Ensure: Each of the above roles are met within the Wraparound program either through a unique position or through combining positions with clearly defined responsibilities that meet the standards of each role.
Description of Practice, Name of Supporting Documentation and Page #:
9.3
9.4 Workforce Stability
Human resources management in the organization has implemented strategies and processes that result in the maintenance of a stable workforce which minimally include: Matching wages to cost of living in the location of the organization/service implementation area
Description of Practice, Name of Supporting Documentation and Page #:
9.5
9.5 High-Fidelity Training Plan
Procedures Ensure: All staff receive an initial Wraparound training using one of three options (select option that applies to your organization):
Select Option: Externally through attending the Foundational Wraparound training offered by UC Davis RCFFP.
All staff receive ongoing training both in general Wraparound and in their specific role through formal trainings, meetings, coaching, peer shadowing, and/or supervision.
Description of Practice, Name of Supporting Documentation and Page #:
9.4
9.6 Community-Based Training Program
Procedures Ensure: Youth and families (with current or former Wraparound participation) are included as a part of the training team to deliver required Wraparound trainings.
Description of Practice, Name of Supporting Documentation and Page #:
9.6
9.7 Coaching and Supervision
Procedures Ensure: All staff are provided with an initial apprenticeship that minimally covers values, skills, and knowledge related to Wraparound principles, phases and activities, and the effective use of flex funds to meet a family’s needs.
Description of Practice, Name of Supporting Documentation and Page #:
9.7
Utility-Focused Data and Outcomes Processes
10.1 Systematic Evaluation Process
Procedures Ensure: Data is collected and utilized for program improvement at all levels.
Description of Practice, Name of Supporting Documentation and Page #:
10.1
10.2 Evaluation Metrics & Outcomes
Procedures Ensure: The county has collaboratively defined and implemented collection of required data points with provider and SOC participant organizations.
Description of Practice, Name of Supporting Documentation and Page #:
10.2
10.3 Informed Program Practice
Procedures Ensure: The analysis of collected information is routinely communicated to stakeholders.
Description of Practice, Name of Supporting Documentation and Page #:
10.3
Date Started: May 30, 2024
Date Submitted: May 30, 2024
Certification Status: Under Review
Fidelity Indicators
1.1 Timely Engagement and Planning
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.2 Led by Youth and Families
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.3 Driven by Strengths
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.4 Needs Driven
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.5 Individualized
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.6 Use of Natural and Community Supports
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.7 Culturally Respectful and Relevant
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.8 High-Quality Team Planning and Problem Solving
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.9 Outcomes Based Process
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.10 Persistence
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.11 Intentional Transitions
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Expected Outcomes
2.1 Child/Youth and Family Satisfaction
Policies and procedures are in place to record and evaluate children, youth, and parent satisfaction with their Wraparound experience. Yes
Description of Practice, Name of Supporting Documentation and Page #:
2.2 Improved School Functioning
Policies and procedures are in place to record and evaluate school attendance and performance.
Description of Practice, Name of Supporting Documentation and Page #:
2.3 Improved Functioning in the Community
Policies and procedures are in place to record and evaluate youth utilization of emergency medical services, frequency of contact with law enforcement, and engagement and community activities. No
Description of Practice, Name of Supporting Documentation and Page #:
2.4 Improved Interpersonal Functioning
Policies and procedures are in place to record and evaluate the interpersonal functioning of families.
Description of Practice, Name of Supporting Documentation and Page #:
2.5 Increased Caregiver Confidence
Policies and procedures are in place to record and evaluate the caregiver’s confidence in their abilities and connectedness to resources in their community.
Description of Practice, Name of Supporting Documentation and Page #:
2.6 Stable and Least Restrictive Living Environment
Policies and procedures are in place to record and evaluate the frequency of and types of placement changes when they occur.
Description of Practice, Name of Supporting Documentation and Page #:
2.7 Positive Exit from Wraparound
Policies and procedures are in place to record and evaluate when and why families exit Wraparound.
Description of Practice, Name of Supporting Documentation and Page #:
Engagement
3.1 Orientation
Procedures Ensure:
The explanation minimally includes:
Description of Practice, Name of Supporting Documentation and Page #:
3.2 Crisis Stabilization
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
3.3 Strengths, Needs, Culture and Vision Discovery
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
3.4 Engage All Team Members
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
3.5 Arrange Meeting Logistics
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Plan Development
4.1 Develop and Document Team Agreements, Additional Strengths, and Team Mission
Procedures Ensure: Before the Wraparound plan of care is developed:
Description of Practice, Name of Supporting Documentation and Page #:
4.2 Describe and Prioritize Needs, Develop Goals, and Assign Strategies
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
4.3 Develop an Individualized Child/Youth and Family Plan
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
4.4 Develop a Safety Plan
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Implementation
5.1 Implement The Plan of Care
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
5.2 Review and Update The Plan of Care
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
5.3 Build Supports While Maintaining Team Cohesiveness and Trust
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Transition
6.1 Develop a Transition Plan
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
6.2 Develop a Post-Transition Safety Plan
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
6.3 Create a Commencement and Celebrate Success
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Wraparound Program and Community Leadership
7.1 Youth and Family as Key Decision-Makers
Procedures Ensure:
Families must be provided opportunities to participate in the decision making regarding:
Description of Practice, Name of Supporting Documentation and Page #:
7.2 Community Leadership Team
County Procedures Ensure :
Provider Procedures Ensure :
Description of Practice, Name of Supporting Documentation and Page #:
7.3 Eligibility and Equal Access
County Procedures Ensure:
Provider Procedures Ensure :
Description of Practice, Name of Supporting Documentation and Page #:
Fiscal
8.1 Funding Supports High-Fidelity Wraparound
Contracts outline rates that reflect the inclusion of:
Selected Option:
Description of Practice, Name of Supporting Documentation and Page #:
8.2 Equitable Funding Across System Partners
County Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
8.3 Cost Savings are Reinvested
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
8.4 Availability, Access, and Approval of Flex Funds
Procedures Ensure:
Selected Option:
Description of Practice, Name of Supporting Documentation and Page #:
8.5 Collaborative Oversight of Flex Funds
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
8.6 Funding Sources and Program Requirements do not Limit Flex Funds
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Workforce Development and Human Resource
9.1 Culturally Responsive Workforce
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
9.2 Flexible and Creative Work Environment
Leadership (including managers and supervisors) are committed to and have specific processes or structures in place to promote staff creativity and flexibility in providing services and meeting families’ needs:
Description of Practice, Name of Supporting Documentation and Page #:
9.3 Hiring, Performance Evaluation, and Job Descriptions
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
9.4 Workforce Stability
Human resources management in the organization has implemented strategies and processes that result in the maintenance of a stable workforce which minimally include:
Description of Practice, Name of Supporting Documentation and Page #:
9.5 High-Fidelity Training Plan
Procedures Ensure:
Select Option:
Description of Practice, Name of Supporting Documentation and Page #:
9.6 Community-Based Training Program
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
9.7 Coaching and Supervision
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Utility-Focused Data and Outcomes Processes
10.1 Systematic Evaluation Process
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
10.2 Evaluation Metrics & Outcomes
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
10.3 Informed Program Practice
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
Date Started: June 24, 2024
Date Submitted: June 24, 2024
Certification Status: Under Review
Fidelity Indicators
1.1 Timely Engagement and Planning
Procedures Ensure: (a) First contact with families is made within 10 calendar days of referral
Description of Practice, Name of Supporting Documentation and Page #:
1.1 Description of Practice
1.2 Led by Youth and Families
Procedures Ensure: (c) Supervisors/Coaches routinely observe Wraparound team meetings and review documentation to gather and provide feedback to staff to reinforce practice expectations, build skills, and increase confidence
Description of Practice, Name of Supporting Documentation and Page #:
1.2 Description of Practice
1.3 Driven by Strengths
Procedures Ensure: (c) Staff receive ongoing coaching and training in providing strengths-based, solution-focused services, i.e., harm reduction language. (Principle 2: Strength-based)
Description of Practice, Name of Supporting Documentation and Page #:
1.3 Description of Practice
1.4 Needs Driven
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
1.4 Description of Practice
1.5 Individualized
Procedures Ensure: (a) Forms/documentation allow for sufficient flexibility in creating individualized plans for each child/youth and family., (e) Family feedback regarding their experience of receiving customized services is routinely elicited (e.g., through satisfaction surveys, use of the WFI or TOMS, quality assurance phone calls, etc.) and used for continuous quality improvement including providing feedback to staff and their supervisors for training and coaching purposes.
Description of Practice, Name of Supporting Documentation and Page #:
1.5 Description of Practice
1.6 Use of Natural and Community Supports
Procedures Ensure: (d) Family feedback regarding their experience of having natural supports engaged on their team is routinely elicited (e.g., through satisfaction surveys, use of the WFI or TOM 2.0, quality assurance phone calls, etc.) and used for continuous quality improvement including providing feedback to staff and their supervisors for training and coaching purposes
Description of Practice, Name of Supporting Documentation and Page #:
1.6 Description of Practice
1.7 Culturally Respectful and Relevant
Procedures Ensure: (b) Staff receive ongoing coaching and training in the elicitation and use of family and culture in planning and service delivery and in providing culturally respectful and relevant strategies.
Description of Practice, Name of Supporting Documentation and Page #:
1.7 Description of Practice
1.8 High-Quality Team Planning and Problem Solving
Procedures Ensure: (c) This feedback is used for continuous quality improvement including providing feedback to staff and their supervisors for training and coaching purposes.
Description of Practice, Name of Supporting Documentation and Page #:
1.8 Description of Practice
1.9 Outcomes Based Process
Procedures Ensure: (b) Action item completion is tracked by facilitators and updated at Wraparound team meetings, or more often as needed.
Description of Practice, Name of Supporting Documentation and Page #:
1.9 Description of Practice
1.10 Persistence
Procedures Ensure: (a) Teams are supported to keep working with a youth and family even when faced with setbacks or limited progress until the Wraparound team (with preference given to family voice and choice) agrees that services should end.
Description of Practice, Name of Supporting Documentation and Page #:
1.10 Description of Practice
1.11 Intentional Transitions
Procedures Ensure: (a) Teams are able to provide adequate transitions and families do not experience sudden loss of services due to adverse events or due to administrative requirements.
Description of Practice, Name of Supporting Documentation and Page #:
1.11 Description of Practice
Expected Outcomes
2.1 Child/Youth and Family Satisfaction
Policies and procedures are in place to record and evaluate children, youth, and parent satisfaction with their Wraparound experience. No
Description of Practice, Name of Supporting Documentation and Page #:
2.1 Description of Practice
2.2 Improved School Functioning
Policies and procedures are in place to record and evaluate school attendance and performance. No
Description of Practice, Name of Supporting Documentation and Page #:
2.2 Description of Practice
2.3 Improved Functioning in the Community
Policies and procedures are in place to record and evaluate youth utilization of emergency medical services, frequency of contact with law enforcement, and engagement and community activities. No
Description of Practice, Name of Supporting Documentation and Page #:
2.3 Description of Practice
2.4 Improved Interpersonal Functioning
Policies and procedures are in place to record and evaluate the interpersonal functioning of families. No
Description of Practice, Name of Supporting Documentation and Page #:
2.4 Description of Practice
2.5 Increased Caregiver Confidence
Policies and procedures are in place to record and evaluate the caregiver’s confidence in their abilities and connectedness to resources in their community. Yes
Description of Practice, Name of Supporting Documentation and Page #:
2.5 Description of Practice
2.6 Stable and Least Restrictive Living Environment
Policies and procedures are in place to record and evaluate the frequency of and types of placement changes when they occur. No
Description of Practice, Name of Supporting Documentation and Page #:
2.6 Description of Practice
2.7 Positive Exit from Wraparound
Policies and procedures are in place to record and evaluate when and why families exit Wraparound. Yes
Description of Practice, Name of Supporting Documentation and Page #:
2.7 Description of Practice
Engagement
3.1 Orientation
Procedures Ensure: (a) The Wraparound process is fully explained to every family
The explanation minimally includes: (a) an overview of the principles and phases
Description of Practice, Name of Supporting Documentation and Page #:
3.1 Description of Practice
3.2 Crisis Stabilization
Procedures Ensure: (b) The crisis plan is used to inform, but not replace, the Wraparound Safety Plan developed during the Plan Development phase.
Description of Practice, Name of Supporting Documentation and Page #:
3.2 Description of Practice
3.3 Strengths, Needs, Culture and Vision Discovery
Procedures Ensure: (b) A Strengths, Needs, Culture Discovery document is initiated with every child, youth, and family, is included in the child or youth’s chart, is updated at least every 90 days, and the team adds new strengths, needs, and cultural preferences as they are discovered, and the document is provided to new team members as they are identified.
Description of Practice, Name of Supporting Documentation and Page #:
3.3 Description of Practice
3.4 Engage All Team Members
Procedures Ensure: (a) A natural supports inventory is completed with all children, youth, and families and is documented in the child or youth’s case file.
Description of Practice, Name of Supporting Documentation and Page #:
3.4 Description of Practice
3.5 Arrange Meeting Logistics
Procedures Ensure: (b) Staff are trained to work collaboratively with families and the other members of the Wraparound Team to schedule meetings that are in alignment with family needs and preferences as well as maximize participation.
Description of Practice, Name of Supporting Documentation and Page #:
3.5 Description of Practice
Plan Development
4.1 Develop and Document Team Agreements, Additional Strengths, and Team Mission
Procedures Ensure: Before the Wraparound plan of care is developed: (a) Before the Wraparound plan of care is developed, team agreements team strengths inventory and a mission statement are completed with each family and documented in the youth’s file.
Description of Practice, Name of Supporting Documentation and Page #:
4.1 Description of Practice
4.2 Describe and Prioritize Needs, Develop Goals, and Assign Strategies
Procedures Ensure: (b) Measurable goals and outcomes are developed from these identified needs (as opposed to behavior or deficit-based goal development), (c) These goals and outcomes are developed collaboratively with the child or youth, family, and the rest of the Wraparound team.
Description of Practice, Name of Supporting Documentation and Page #:
4.2 Description of Practice
4.3 Develop an Individualized Child/Youth and Family Plan
Procedures Ensure: (a) Facilitators receive ongoing training and coaching to engage the team in a planning process that elicits multiple perspectives, builds trust and shared vision, and demonstrates the Wraparound principles.
Description of Practice, Name of Supporting Documentation and Page #:
4.3 Description of Practice
4.4 Develop a Safety Plan
Procedures Ensure: (a) An individualized safety plan is documented in the child or youth’s file, which identifies potential safety, high risk and crisis situations with proactive and reactive crisis management strategies chosen by the family members and including who should be called for support 24/7.
Description of Practice, Name of Supporting Documentation and Page #:
4.4 Description of Practice
Implementation
5.1 Implement The Plan of Care
Procedures Ensure: (a) The facilitator leads the team to review strategies and action items at Wraparound team meetings (e.g., use of meeting agendas and meeting minutes that address action item completion and document progress), track individual assignments, check-in to support meeting timelines and deliverables, and adjust strategies and action items as needed.
Description of Practice, Name of Supporting Documentation and Page #:
5.1 Description of Practice
5.2 Review and Update The Plan of Care
Procedures Ensure: (a) A review of strategies, progress, and action items occurs in the context of the Wraparound team meeting.
Description of Practice, Name of Supporting Documentation and Page #:
5.2 Description of Practice
5.3 Build Supports While Maintaining Team Cohesiveness and Trust
Procedures Ensure: (a) (a) Team agreements are utilized, reviewed regularly, and present at Wraparound team meetings.
Description of Practice, Name of Supporting Documentation and Page #:
5.3 Description of Practice
Transition
6.1 Develop a Transition Plan
Procedures Ensure: (a) The facilitator leads the team in identifying when the child or youth and family are ready for transition based on benchmarks and indicators that the team has been monitoring and adapting throughout the Wraparound process.
Description of Practice, Name of Supporting Documentation and Page #:
6.1 Description of Practice
6.2 Develop a Post-Transition Safety Plan
Procedures Ensure: (a) The individualized safety plan is updated to reflect transition, or a new transition safety plan is completed and documented in the youth’s file. The plan should identify potential crisis situations that may occur after transition and include proactive and reactive crisis management strategies that maximize use of natural supports and that are chosen by the family.
Description of Practice, Name of Supporting Documentation and Page #:
6.2 Description of Practice
6.3 Create a Commencement and Celebrate Success
Procedures Ensure: (b) Administrative structures are supportive of engaging in celebration (e.g., access to flex funds, time for community resourcing, community partnerships, ensuring staff are available to attend celebrations, etc.).
Description of Practice, Name of Supporting Documentation and Page #:
6.3 Description of Practice
Wraparound Program and Community Leadership
7.1 Youth and Family as Key Decision-Makers
Procedures Ensure: (a) There are mechanisms in place for families to participate in decisions regarding local Wraparound implementation
Families must be provided opportunities to participate in the decision making regarding:
Description of Practice, Name of Supporting Documentation and Page #:
7.1 Description of Practice
7.2 Community Leadership Team
County Procedures Ensure : Test for (b)
Provider Procedures Ensure : N/A (Counties with contracted providers only)
Description of Practice, Name of Supporting Documentation and Page #:
7.2 Description of Practice
7.3 Eligibility and Equal Access
County Procedures Ensure: (a) Minimum service eligibility criteria is clear and supports equity in access to services.
Provider Procedures Ensure : (a) Youth that meet established eligibility criteria are able to receive services and are not excluded based on the severity or nature of their needs.
Description of Practice, Name of Supporting Documentation and Page #:
7.3 Description of Practice
Fiscal
8.1 Funding Supports High-Fidelity Wraparound
Contracts outline rates that reflect the inclusion of: (a) High-fidelity direct services and supports to meet the immediate individualized needs of youth and families
Selected Option:
Description of Practice, Name of Supporting Documentation and Page #:
8.1 Description of Practice
8.2 Equitable Funding Across System Partners
County Procedures Ensure: (a) A system is in place for identifying federal, state, local or private resources that are potentially available across the Children’s System of Care
Description of Practice, Name of Supporting Documentation and Page #:
8.2 Description of Practice
8.3 Cost Savings are Reinvested
Procedures Ensure: (a) The process for identification and reinvestment of wraparound savings is documented, followed, and transparently communicated to the community and stakeholders.
Description of Practice, Name of Supporting Documentation and Page #:
8.3 Description of Practice
8.4 Availability, Access, and Approval of Flex Funds
Procedures Ensure: (a) Flexible funds are available and included as a part of the funding plan for Wraparound.
Selected Option: (a) Timely access for families that meet urgent needs
Description of Practice, Name of Supporting Documentation and Page #:
8.4 Description of Practice
8.5 Collaborative Oversight of Flex Funds
Procedures Ensure: (a) Flex fund use and availability is documented and transparently communicated to funders and providers, including information regarding the amount, purpose and Wraparound team recommendation of the request.
Description of Practice, Name of Supporting Documentation and Page #:
8.5 Description of Practice
8.6 Funding Sources and Program Requirements do not Limit Flex Funds
Procedures Ensure: N/A for AAP funded Wraparound programs
Description of Practice, Name of Supporting Documentation and Page #:
8.6 Description of Practice
Workforce Development and Human Resource
9.1 Culturally Responsive Workforce
Procedures Ensure: (a) The demographic composition of the population served is monitored and processes are in place to recruit/hire staff according to population needs.
Description of Practice, Name of Supporting Documentation and Page #:
9.1 Description of Practice
9.2 Flexible and Creative Work Environment
Leadership (including managers and supervisors) are committed to and have specific processes or structures in place to promote staff creativity and flexibility in providing services and meeting families’ needs: Open communication
Description of Practice, Name of Supporting Documentation and Page #:
9.2 Description of Practice
9.3 Hiring, Performance Evaluation, and Job Descriptions
Procedures Ensure: (a) Each of the above roles are met within the Wraparound program either through a unique position or through combining positions with clearly defined responsibilities that meet the standards of each role.
Description of Practice, Name of Supporting Documentation and Page #:
9.3 Description of Practice
9.4 Workforce Stability
Human resources management in the organization has implemented strategies and processes that result in the maintenance of a stable workforce which minimally include: (c) Having clearly communicated and accessible promotion /advancement structures that are not prohibitive for those with lived experience, (d) Providing wage increases or leadership opportunities that do not require a position change to achieve
Description of Practice, Name of Supporting Documentation and Page #:
9.4 Description of Practice
9.5 High-Fidelity Training Plan
Procedures Ensure:
Select Option:
(e) All staff receive ICWA and Tribal sovereignty training.
Description of Practice, Name of Supporting Documentation and Page #:
9.5 Description of Practice
9.6 Community-Based Training Program
Procedures Ensure: (a) Foundational Wraparound training should be co-led by staff with lived expertise, including youth, parent, or family partners, which ensures the training curriculum is relevant, inclusive, and reflective of the realities faced by those receiving Wraparound services.
Description of Practice, Name of Supporting Documentation and Page #:
9.6 Description of Practice
9.7 Coaching and Supervision
Procedures Ensure: (a) All staff are provided with an initial apprenticeship that covers values, skills, and knowledge related to Wraparound principles, phases and activities, and the effective use of flex funds to meet a family’s needs.
Description of Practice, Name of Supporting Documentation and Page #:
9.7 Description of Practice
Utility-Focused Data and Outcomes Processes
10.1 Systematic Evaluation Process
Procedures Ensure: (a) Data is collected and utilized for program improvement at all levels.
Description of Practice, Name of Supporting Documentation and Page #:
10.1 Description of Practice
10.2 Evaluation Metrics & Outcomes
Procedures Ensure: (c) Data is collected at the level closest to the individual and subsequently uploaded in an appropriate format for analysis at the next appropriate level.
Description of Practice, Name of Supporting Documentation and Page #:
10.2 Description of Practice
10.3 Informed Program Practice
Procedures Ensure:
Description of Practice, Name of Supporting Documentation and Page #:
10.3 Description of Practice
Date Started: March 25, 2025
Date Submitted: March 25, 2025
Certification Status: Under Review